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Title
Text copied to clipboard!Mailroom Coordinator
Description
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We are looking for a detail-oriented and organized Mailroom Coordinator to oversee the daily operations of our mailroom. This role is essential in ensuring that all incoming and outgoing mail is handled efficiently, securely, and in a timely manner. The Mailroom Coordinator will be responsible for sorting, distributing, and dispatching mail and packages, maintaining accurate records, and coordinating with internal departments and external vendors.
The ideal candidate will have strong organizational skills, the ability to multitask, and a commitment to maintaining confidentiality and accuracy. This position requires a proactive individual who can work independently and as part of a team, ensuring that all mailroom functions support the broader goals of the organization.
Key duties include receiving and sorting incoming mail and packages, preparing outgoing mail, managing courier services, and maintaining mailroom equipment and supplies. The Mailroom Coordinator will also be responsible for tracking shipments, resolving delivery issues, and ensuring compliance with postal regulations and company policies.
This role may also involve supervising mailroom staff, training new employees, and implementing process improvements to enhance efficiency. Strong communication skills are essential, as the Mailroom Coordinator will interact with various departments and external service providers.
Candidates should have prior experience in a mailroom or administrative support role, familiarity with mailroom equipment and software, and a high school diploma or equivalent. Additional qualifications such as knowledge of shipping software, inventory management, or logistics experience are a plus.
This is a full-time position with opportunities for growth within the administrative and operations departments. If you are reliable, detail-oriented, and enjoy working in a fast-paced environment, we encourage you to apply for this important role in our organization.
Responsibilities
Text copied to clipboard!- Sort and distribute incoming mail and packages
- Prepare and dispatch outgoing mail and shipments
- Maintain accurate records of mailroom activities
- Coordinate with courier and postal services
- Ensure compliance with postal regulations and company policies
- Monitor and maintain mailroom equipment and supplies
- Track and resolve delivery issues
- Implement process improvements for mailroom efficiency
- Train and supervise mailroom staff if applicable
- Communicate with internal departments regarding mail and deliveries
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Previous experience in a mailroom or administrative role
- Strong organizational and multitasking skills
- Attention to detail and accuracy
- Ability to lift and move packages up to 50 lbs
- Familiarity with mailroom equipment and shipping software
- Good communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer skills including email and data entry
- Knowledge of postal regulations and shipping procedures
Potential interview questions
Text copied to clipboard!- Do you have previous experience working in a mailroom?
- Are you familiar with shipping software and mailroom equipment?
- Can you lift and move packages up to 50 lbs?
- How do you ensure accuracy and confidentiality in your work?
- Have you ever supervised or trained other employees?
- What steps do you take to resolve delivery issues?
- Are you comfortable working in a fast-paced environment?
- How do you prioritize tasks when handling multiple deliveries?
- What experience do you have with courier and postal services?
- Why are you interested in this Mailroom Coordinator position?
